Terms & Conditions

Welcome to Limitless Casino. This page sets out the terms and conditions that govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

Acceptance of Terms

By registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and accept these terms. These terms form a legally binding agreement between you and the operator, Anden Online N.V., which operates Limitless Casino under a licence issued by Curaçao eGaming. We may update these terms from time to time, and it is your responsibility to review them periodically. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Eligibility and Age Restriction

You must be at least 18 years old to open an account or gamble on this site. This is the legal minimum age for gambling in New Zealand. We reserve the right to verify your age at any stage, and we may ask for identification documents. If we find that a person under 18 has used the site, any winnings will be forfeited, and the account will be closed. It is also your responsibility to ensure that gambling is legal in your jurisdiction before registering.

Account Registration

To use our services, you must create an account. You agree to provide accurate, current, and complete information during registration, and to keep this information up to date. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. You must not allow any other person to use your account. If you suspect unauthorised use, you should contact our support team immediately. We reserve the right to suspend or close accounts that are found to be in breach of these terms.

Deposits and Withdrawals

Limitless Casino offers a range of payment methods for deposits and withdrawals. The minimum deposit is NZ$10 for cryptocurrency methods and NZ$20 for cards and fiat methods. The minimum withdrawal is NZ$20. Withdrawals are processed within the following timeframes: cryptocurrency withdrawals are typically processed within 0 to 24 hours, while card and bank transfer withdrawals may take 3 to 7 business days. All withdrawals are subject to verification of your identity (KYC) before the first fiat withdrawal, and possibly for larger crypto withdrawals. We do not charge any fees for deposits or withdrawals, but you may incur network fees from your cryptocurrency provider. Please see the table below for a summary of available methods.

Bonus Terms and Conditions

All bonuses offered by Limitless Casino are subject to specific terms and conditions. These terms apply to any bonus you claim, including no deposit bonuses, deposit match bonuses, free spins, and cashback offers. By claiming a bonus, you agree to these conditions. The following rules apply generally, but each offer may have its own additional terms listed on the promotions page or in the cashier.

Wagering requirements: Unless stated otherwise, bonus funds and winnings from free spins must be wagered a set number of times before they can be withdrawn. For example, the welcome bonus of 200% up to NZ$1,000 plus 100 free spins carries a wagering requirement of 35 times the bonus amount and 35 times the winnings from free spins. The no deposit free chip of NZ$200 has a 20x wagering requirement with a maximum cashout of NZ$50. The no deposit free spins (175 free spins on Buffalo Mania Deluxe) have a 10x wagering requirement with a maximum cashout of NZ$50.

Maximum bet while a bonus is active: You may not place bets larger than NZ$20 per hand or spin while you have an active bonus balance. This includes both bonus funds and the associated cash balance if you have yet to meet the wagering requirements.

Validity period: Most bonuses must be used within a set timeframe. For the welcome bonus, the wagering must be completed within 7 days. Other offers may have different validity periods, which will be stated in the offer terms.

Eligibility: Bonuses are limited to one per person, household, IP address, or device unless otherwise stated. Players who attempt to claim multiple bonuses through multiple accounts may have their winnings forfeited.

Excluded games: Progressive jackpot games may not be played with bonus funds. Please check the full list of excluded games on the promotions page.

Promo codes: Many bonuses require a promo code to be entered at the cashier. Check the current promotions page or the cashier for the correct code.

Game Rules and Fair Play

All games on Limitless Casino use a Random Number Generator (RNG) to ensure fair and unpredictable outcomes. The RNG is regularly tested by independent auditors. We prohibit any form of cheating, collusion, or use of software that automates gameplay. Any player found to be engaging in fraudulent activity will have their account closed and any winnings forfeited.

Responsible Gambling

We are committed to promoting responsible gambling. You must be at least 18 years old to gamble. We provide tools to help you stay in control, including deposit limits, session limits, and self-exclusion. You can set these limits through your account settings or by contacting our support team. If you are concerned about your gambling, we encourage you to seek help from organisations such as Safer Gambling Aotearoa or PGF Services (0800 664 262). For more information, please visit our responsible gaming page.

Prohibited Activities

You may not use our site for any illegal activity, money laundering, or fraud. You may not attempt to manipulate the outcome of any game, use multiple accounts to gain an unfair advantage, or use any automated system to place bets. We reserve the right to monitor accounts for suspicious activity and to report any suspected illegal activity to the relevant authorities.

Restricted Regions

Players from certain jurisdictions may not be able to use our services. It is your responsibility to ensure that you are not located in a restricted region. We may use technology to verify your location and will block access from restricted territories where required.

Privacy and Data

We collect, store, and process personal information in accordance with our privacy policy. This includes data you provide during registration, transaction history, and technical information such as IP address. We use this data to operate the site, process transactions, comply with legal obligations, and improve our services. We do not share your personal data with third parties except as necessary to provide our services or as required by law. By using our site, you consent to this processing.

Account Suspension and Closure

We reserve the right to suspend or close your account at any time, for any reason, including but not limited to breach of these terms, suspicion of fraud, or at your request. If your account is closed due to a breach of terms, any remaining balance may be forfeited. You may also request closure of your account by contacting our support team.

Limitation of Liability

Limitless Casino, its directors, employees, and affiliates shall not be liable for any loss, damage, or injury arising from your use of the site, including but not limited to loss of funds, loss of data, or interruption of service. Our total liability to you in any circumstance is limited to the amount of your deposits in the 30 days prior to the claim. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for fraud.

Complaints and Dispute Resolution

If you have a complaint, please contact our support team in the first instance. We aim to resolve all complaints within a reasonable timeframe. If you are not satisfied with the outcome, you may escalate the matter to the licensing authority. You can reach our support team via live chat or email, available 24/7. Please include your account username and a clear description of the issue.

Governing Law

These terms are governed by the laws of Curaçao. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Curaçao. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these terms, please contact our support team. We are available 24/7 via live chat and email. You can also find more information on our website, including details about our promotions and games. For responsible gambling support, please visit our responsible gaming page or contact one of the organisations listed above.